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Originally Posted by scastle
As Neil said, it's probably just a customer with an infected PC. He or she may not even be aware that they are doing it. These things happen nowadays. At one point, my firewall was getting hit 100 times a day by virus infected PCs.
If you are concerned, send a copy of your logs to abuse@ntlworld.com. They can track the user down, and warn him or her.
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That addy has an auto reply on it, refering to an faq