Quote:
|
Originally Posted by GazzaB
Without try to flame the situation (honest!) why not pay the bill when it arrives and not pay on the reminder then you don't get cut off?
|
I developed memory issues after a head-nuking incident. Not quite to the scale of the geezer out of Memento, but it's bad enough.
To cope and adapt with brain-nukage I use visual cues to help me remember all sorts of things. For example, when the big, fat ntl bill arrives I know to get in touch with carer, he goes through it and I then have a week or so to prepare relevant monies. If carer is about after aforementioned period there isn't a problem. If he's not about, then I need some other form of reminder, for example a telephone call (preferably to carer, as he remembers stuff and I'm not good with auditory cues) or the thin bill, aka the lesser-spotted second reminder. My visual reminder to pay.
ntl are well aware of the problems, but seem to prefer to say, 'yes, we'll put a note on your account' or 'fill in this form and it will get sorted,' and then don't bother as it's an easy #20.
Quote:
|
Reading it again I think it's the first bills which are turning up late, is eyeyex getting problems with other royal mail letters or is it the infamous ntl bill generating system again?
|
Ooooh, an infamous bill generating system? Arrr. Yeah, there are no problems with other letters. They all turn up and are shiny, virginal and gagging to be fondled and opened up like the saucy little imps that they are.