Cable Forum - View Single Post - Several Billing Issues

GazzaB · 05-03-2004, 10:40

Deedee is right I too can also vouch for the 2 bill system in the old Diamond Cable region. Hopefully later this year we will be going to a one bill system which would be both good for the customer and good for us too! Only other thing to add is that calling 150 when restricted on the phone is not possible but you can dial 156 for accounts sort out any payments and then be passed to customer services, hope this helps.
Seems to be a definate billing delivery issue which needs to be investigated.

05-03-2004, 10:40	#3
GazzaB Inactive Join Date: Jun 2003 Location: Nottingham Services: O2 ADSL Broadband with BT line and Freesat from Sky Posts: 175	Re: Several Billing Issues - Someone Please Help! Deedee is right I too can also vouch for the 2 bill system in the old Diamond Cable region. Hopefully later this year we will be going to a one bill system which would be both good for the customer and good for us too! Only other thing to add is that calling 150 when restricted on the phone is not possible but you can dial 156 for accounts sort out any payments and then be passed to customer services, hope this helps. Seems to be a definate billing delivery issue which needs to be investigated.