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Old 03-03-2004, 16:24   #1
Stuartbe
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Join Date: Jan 2023
Posts: 4,984
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Smile Horay - Done It !!!!

Yipee..... Just called NTL and told them where to shove there p$ss poor service.

The lady I spoke to transfered me to house move's maybe in the vain hope of retaining my custome. I explained that I no longer want the services as of the end of the month. As I suspected the person on the other end was not bothered in the slightest. They gave me the date that the services will be restricted and then told me that necouse I have not given 30 days notice they will have to bill me until the 6th of april..... I could not be bothered to argue ! They did ask me how I found there services. I explained that I have never had a problem with the phone or the tv (apart from the red button marked crash ) but that there internet service was useless. She then looked and said. " ah yes - I can see you have contacted technical services several times " - " we have had a lot of problems in the luton area "... She then asked me if I was going to use NTL again...... After I finished wetting myself I explained that I would not touch the BB service agian with a 200 foot barge pole. " I understand " was her reply.......

I did get through within 2 rings though once I had navigated the endless press 1 for this and 2 for that menu's

So thats it I am off. Looking forward to my pipex connection. NTL made no attempt to retain my custom even though my wife and I spend well over £100 a month with them......

Good bye NTL I would like to say its been a plesure but I wont - co's it hasn't
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