Thread: Dual recordings
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Old 03-03-2004, 10:30   #26
SMHarman
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Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: Dual recordings
Quote:
Originally Posted by Bizarre
I was amazed at the ease with which ntl allowed me to jump ship a month ago without a fight. I was offered no incentives of any kind; the only reaction I got when I explained why I was thinking of leaving to move to Sky+ was, "Oh"!! I know that other former ntl subscribers have experienced the same.

No particular interest in reducing churn rates there.
But your "leaving for sky+" meant that you were leaving for a product that NTL does not offer so cannot compete on.

If you were leaving for plain ol sky and DSL then they can try to make a play to keep you.
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