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Originally Posted by jeffbodkin
There is a lot going on behind the scenes that people never get to see. Only seeing it from the Ex CWC side advances have been made, slowly, but the company is focusing on stability of the existing platform and reducing churn of current customers as a priority. From this angle development and supply of a different technology will be very slow, look how long it has taken to release the latest Samsung boxes !!!
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If NTL are focusing on reducing churn then they are not doing a very good job. They are falling behind their competitors in every area and churn can only increase if they do not have the technology that customers want and at a price that is competitive. Maybe if customers had something to look forward to they may be less prone to jump ship so why keep secret what is going on behind the scenes?