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Originally Posted by Seti
Thanks for all the anaswers Ben, Gavnad, Hell's child and SirSimon
I rang NTL. I asked them if I could change my billing period back to what it was over Christmas. THey said it wasn't changed. I asked them to pull the old bill up. They did, eventually and said we can't understand this it must be a glitch!! Anyway they say they can not change the billing period without asking central accounts (Who ever they are cos I never heard of 'em) first.
So I am phoning nearly daily in an effort to get them to change it !
Seti^ 
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TRy cancelling your direct debit at the bank, when they contact you over the matter say you have had problems getting paid and that everything is ok now and to set up another direct debit under your conditions
You never know untill you try