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Originally Posted by Proppinupthebar
Thank gawd for that. I would have had to look at this for hours tommorow otherwise. 
Sometimes the boxes simply do lockup and don't respond to the instructions we send them. No the box would not have corrected itself, its something we are looking at solving.
If you think that each and every transport stream contains approx 38 Mb/s and we have 27 of them then the STB's have a lot to do and they can easily lockup every now and then.
Cheers. |
Ah well, it works now. I did set the box to standby earlier, but that didn't help unfortunately. I don't think many customers will be pulling the plug on their box when it doesn't behave as expected (what's more they, may be unaware it's locked up).
BTW: is there any chance that discovery will be added to the base pack?
That really is the only channel (now) that I would consider upgrading to the family pack for...