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Old 01-03-2004, 15:46   #13
Neil
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Join Date: Jun 2003
Posts: 6,058
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Re: How to get follow-up info?

Quote:
Originally Posted by Banshee
Well on Saturday it was the Broadband Support people who were able to tell me that the fault had been reported @09:19 this morning (I reported it @ 10:30). At 21:00 the Broadband support desk guy, was able to tell me that it was a vandalised piece of kit.
Today on the 0800 052 2000 - they didn't seem aware of the problem??
Yet more non communication.


Quote:
Curiously enough that's what one of the people on the help-desk said.
What a surprise (not)
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