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Originally Posted by LINC
I was put through to the chasing up dept who to put it mildly weren't interested, just wanting to know when I was going to pay.
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Quite true. Nothing short of armageddon would tempt these guys into listening to any explanations, rather than just just (rudely, I might add) insisting that you pay them that very second. Strangely enough, they're not as bloody-minded when it comes to giving money back to you.