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Originally Posted by Proppinupthebar
ntl are trying to make money. They don't make much from cable TV as they have to pay the likes of Sky for the content. The phoneline however is where profit can be made as they don't have to pay anyone else for it.
By combining the TV and phoneline, they can compete in terms of price with the equivelent Sky and BT price. Its not arrogance its good business sense.
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Forcing your product on your customers is
not 'good business sense'. It is rude & arrogant, & sums up ntls's attitude towards it's customer IMHO.
Good business sense is all about offering a
choice to your customers, & the reason that ntl don't is that they obviously know that their phone package is inferior to BT's (& also that it would make it much easier for an ntl customer to get ADSL if they had a BT phone line), & that (IMO) is why they force it on people.