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Originally Posted by dellwear
At the end of the day, if you take Ntl's telly for what ever reason (be it not being able to get sky etc.) you are FORCED to take their phone line, some may be happy with that but personally I think it stinks of Ntl's regular arrogance. Not the most customer focused decision they ever made  |
ntl are trying to make money. They don't make much from cable TV as they have to pay the likes of Sky for the content. The phoneline however is where profit can be made as they don't have to pay anyone else for it.
By combining the TV and phoneline, they can compete in terms of price with the equivelent Sky and BT price. Its not arrogance its good business sense.