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How to get follow-up info?
I'm a newbie and I can't find anything specific to my prob'. My broadband connections been down since early Saturday morning (some of the local tearaways vandalised the 'distribution' box outside where I live - in Woking, Surrey). I've spent hours on the phone over the weekend and I'm getting nowhere. Is there any mechanism / phone no I can use to either a). find out what's going on (a call update) or more importantly b). escalate the problem. Any help gratefully received. Tks.
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