Thread: Ntl Tech Support
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Old 29-02-2004, 14:44   #35
David25
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Join Date: Dec 2003
Location: Swansea
Age: 50
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Re: Ntl Tech Support
Quote:
Originally Posted by ianathuth
That would make it even more of an incentive for TSB staff to mis-report calls that they have handled if they were not very good at their job.
FTF is not reported by agents.
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