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Old 26-02-2004, 19:01   #5
zendawn
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Location: Sussex
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Re: Should I bother calling CS

Quote:
Originally Posted by Soto
Bah, but if others have the same problem there's no point in ringing CS as I'll get the "turn it off for ten seconds and turn it back on".

I'd much prefer for the underlying issue to be sorted, meaning have the service run as it should do.

Perhaps we could bill NTL for copies of the Radio Times and big red markers.....
Unfortunatly it does seem to be a lottery as to if you get a box that works well with the EPG or not. My last box was not too bad, only had to reset once every other day, but the replacement box has to be reset daily.

They should really sort out the main cause but would rather keep replacing boxes in the hope of keeping the customer quiet.
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