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Originally Posted by Kedoo
@ everyone in the thread: And to generalise that all the techs here are useless is quite insulting.
I work to fix every problem I get, and fix i'd say around 98% of them first time.
The other 2% are PC problems that cant be fixed (even tho the cust will always disagree "theres nothing wrong with my PC, PC world have looked at it!" or issues where the customer has limited knowledge of the PC or not at the computer and we are unable to carry out a fix.
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I would never say that...would be saying that i am useless... :P im just saying that when you phone tech services you expect some small amount of tech and not to be fobbed off
and yes if i had the access at work i too would be able to resolve 95%+ of all issues i deal with.....but with my current crappy job with the comapny from hell i get to do about 25% fcf as i have the access rites of a dead hamster.