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Re: What a difference.
I ring BT frequently from work, I would seriously consider moving to another service......if there was one.
Sometimes........you get a good and very helpful operator. Sometimes you get a rude arrogant abbrassive, sometimes they cant speak english, sometimes they dont know what a computer is unless its a zx specturum. Much the same as ntl really.
Maybe they are both **** poor, but dealing with BT on a regualr basis......**** poor is the word....the belief any company offer CS beyond **** poor is merley an illusion in the mind!
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