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Originally Posted by timewarrior2001
The whole point is that users leave NTL because they think BT offer this supreme service. BT are equally as **** as NTL are.
OK ntl has this site, what happened to BTopenWoe?
What happened to the constant disconnection the ADSL users in some areas reported last year?
What happened to all those people who were told Yeah you can have ADSL and they buy the modem to find out they cant actually have it?
I know it isnt just BT but the grass certainly is NOT greener.
Just look at BT, you know BRITISH telecom with its CS in INDIA!!!!!
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Absolutely correct!!
BT Broadband is the pits I 'used' it at work, it went off more than it was on and the emnail servers were nearly as bad as ntls. Now on Pipex which is ok most of the time. Incidently BT closes down a lot of sites like this one similar to ntl with nthellworld.com
BT Telephone years of **** poor customer service, reached the end when i was speaking to an indian called 'bob', who knew nothing about telephones and seamingly had no knowledge of how to log problems on a computer system despite 5 calls!! And apparently speaking to the same person everytime. I have had years of a crackly telephone, BT wouldnt even send an engineer out unless I tested 5 telephones in the line (where the **** do i get 5 telephones) even they I would likely have to pay. I cut my losses and went to ntl.
A honestly dont think phoning BT is any better than ntl.......trying to speak to someone with little grasp of the english language is not something you want to do.
I still deal with BT on a regular basis, they are **** poor, have always been **** poor and always will be.
Different people have different experiences, ntl is not great, BT isnt great, Telewest isnt great, $ky isnt great etc etc.
They are all big companies who know they can get away treating 50% of their customers like ****e! look at BT......they offer the only telephone line rental in some areas, there is no choice! if people in the outer limits of scotland want to pay their line rental to another company because BT CS is ****....they cant!! if they want a landline BT is the only option.
Its better to have choice, and if people change thats upto them, but a service isnt always bad for everyone.
There does seem to be a concensus on this site that BT are brilliant, ADSL is the dogs bollox and Sky is the best thing to happen!! My experience with the above would suggest otherwise.