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Originally Posted by the devil
I have just got off a 20 minute call where customer had billing issues because someone didn't take payment properly, wasn't until we went back to last august & checked every bill & every payment that we found the payment not processed. Now he's happy but I got moaned at for taking so long on call. I NEED A BEER!

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i just had a well long call.......ARRRRGGGGHHHH!!!! guess wot?? triple billing.....on wot??? guess???? the new and improved system..!!!!! think i mite join u in the pub..!! see u down there?