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Originally Posted by shocked
hiya all....
after reading 'the devils' little story....i just have to say that i know exactly how he feels...i work in south central, and the 'new' system we use is an absolute joke. it runs slow......it makes a complete mess of peoples accounts....i had a customer today who was triple billed for a service.....and i can't even work out the credits cuz they won't let me off the fones!
Devil mate, i can fully understand where you are coming from....
shocked 
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Is that why I've been billed far less than I should have been?
Not that I'm gonna complain. I only have to pay what I'm invoiced for, so that's I'm going to do.