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Originally Posted by shocked
hiya all....
after reading 'the devils' little story....i just have to say that i know exactly how he feels...i work in south central, and the 'new' system we use is an absolute joke. it runs slow......it makes a complete mess of peoples accounts....i had a customer today who was triple billed for a service.....and i can't even work out the credits cuz they won't let me off the fones!
Devil mate, i can fully understand where you are coming from....
shocked 
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Hey Shocked, are you ccmc or wcmc? Bit quieter today here, dreadin next week when next batch of accounts get put on new system aren't you?