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2||Para · 23-02-2004, 23:31

Well, IMO NTL should have stated that the service provided changed either verbally when in upgraded or by way of a revised contract. Neither of which is the case.
Still happy [overall] with the service after 6 or 7 years of being a NTL customer but i think they could have handled this a little better.

23-02-2004, 23:31	#530
2\|\|Para Inactive Join Date: Dec 2003 Location: huntingdon Age: 57 Services: 20MB BB,Sky TV Posts: 507	Re: 1GB Cap Letter!!!! Well, IMO NTL should have stated that the service provided changed either verbally when in upgraded or by way of a revised contract. Neither of which is the case. Still happy [overall] with the service after 6 or 7 years of being a NTL customer but i think they could have handled this a little better.