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blackthorn · 23-02-2004, 17:55

Just had to ring faults again at 17.35. Was answered within 3 minutes by a man called Mark (I remembered his name this time). I explained the problem of having to reset the stb about 10 times in 30 mins. He said that obviously there is something wrong somewhere and he`s sorry he cant do anything over the phone but an engineer will call in the morning between 8&12. So well done Mark and well done Ntl. Just hope the engineer is as good.

23-02-2004, 17:55	#15
blackthorn Inactive Join Date: Jul 2003 Location: north west Posts: 817	Re: NTL Fault Calls Just had to ring faults again at 17.35. Was answered within 3 minutes by a man called Mark (I remembered his name this time). I explained the problem of having to reset the stb about 10 times in 30 mins. He said that obviously there is something wrong somewhere and he`s sorry he cant do anything over the phone but an engineer will call in the morning between 8&12. So well done Mark and well done Ntl. Just hope the engineer is as good.