Thread: Are tesco.net run by NTL ?
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Old 23-02-2004, 14:06   #11
SMHarman
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Re: Are tesco.net run by NTL ?
Quote:
Originally Posted by huxleypiguk
Yep. We ordered a weeks shopping from Tescos, we ticked a bottle of red wine (specific brand) and when they delivered there was no wine. On the schedule it said ' no suitable alternative could be substituted'

How many bottles of wine do Tescos carry ???????????

The e-commerce side is fine, the muppets who actually get the stuff off the shelves are not.
It is a difficult substitute to make. You choose Jacobs Creek Chardonnay. Did you choose this because of the brand (substitute with JC Semellion Chardonnay), the Country (subs Hardys Chardonnay), the taste/bouquet much harder to find similar, but could be Californian of French or because its a fave - no substitute.

Not quite the same as say baked beans.

Saying that though, you can always reject a substitute, so they should probably have tried. Complain, they will often give your fiver delivery back.
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