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Originally Posted by erol
With respect Russ that just sounds like 'if a first you do not sucseed - give up'.
Maybe NTL will not listen. Maybe they will BS you. Does that mean that users should not keep on trying to get them to address their issues jointly and directly?
Sure NTL will do what NTL wants - do users do any different? The whole objective is to try and find win - win senarios and convince the right people of the case. If you get fobbed off - keep trying. If they BS, you respond not in kind but with ever more reasoned and refined arguments. Keep on trying. That way you have a chance, however small, of effecting change. Decide that there is no point - attack NTL at any opportunity - slate any attempt NTL makes to interact with it's users unless it's on your terms - and you have no chance imo of effecting change.
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I bookmarked this post and find it very astute.
I wonder if this site is not shooting itself in the foot with threads like this
http://forum.nthellworld.co.uk/showt...572#post146572
In parallel other sites like ntlhell and chetnet have gone about their business, worked with ntl and set up Technology Trials forums like this
http://www.chetnet.co.uk/portal/forum/index.php?c=6 announced today.
The ntlhell one is for members only and has been around for a while.