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Originally Posted by the devil
WOW  Never been made to feel so welcome anywhere when people know who I work for. Glad to see I'm not the only associate on here. There are some of us who take great pride in being 'customer service representatives' its just such a shame we're not allowed to provide customer service, its all about how quickly we can get you guys off the phones & on to the next sucker ( sorry that was meant to be customer!! ). 
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LOL - some on here have a problem with NTL staff but you will find that the majority will welcome you to the site. Its allways good to have some extra techy or customer service help........
Now - do any of you work for Luton NTL