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Re: 1GB Cap Letter!!!!
I'm not picking on you. Apologies, if you feel I am, sincerely. I'd like to see changes within ntl. I think ntl's customer service record is **** poor.
But what I'm also saying is that, if ADSL is not in your area then this is a fault of BT. Sole responsibility to provide you with a broadband connection does not fall to ntl.
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