Any customer who is an excessive user, will get informed of the cap. Those that don't come anywhere near exceeding it won't care about it.
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Interesting proposition for you:
What if the A.S.A. and/or OfCom link the current activity enforcing the Cap to current advertising by NTL and force NTL to include a disclaimer detailing the Cap in all advertising?
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So what if they do, as a consumer I can choose to terminate my contract if I'm not happy with what I'm offered.
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Do you think the customers might well decide it is time to move on to pastures new in "droves" and that new customers will decide NTL are not for them either?
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Yes, I do. If the cap were strictly enforced or reduced, I'd be unhappy. As it is, it doesn't affect me.
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Would NTL's position be better if they could, instead, show they have listened to valid comments and suggestions from users and reached a fair and equitable AUP that protected all users whilst honouring the "promise" of being able to use the service as advertised?
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Ntl would be in a better position. But clearly, they don't care what the complaining, heavy using few have to say.
P.S. I work for
www.eds.com and am nothing to do with ntl.