Quote:
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Originally Posted by etccarmageddon
but at the end of the day... do our opinions (including Justanother's) make any difference? decisions on this subject are made by people who arent interested in customer feedback (power user group) or simply are 'too busy'?
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That is a similar point I was going to make today, myself. We wasted 6 months over on dot com, saying the same things about the cap, and getting nowhere. The points on the cap have now been made, and for long enough to make the point, as they were over on dot com.
We have given the good sensible reasons for changes, and how the changes can be made in how the cap operates. It is management,
willing to listen, that we now need to be talking to.
Though the position of the management, when meetings were held with them in dot com days was set, as set of some of the ntlees here.
To continue going round in circles, repeating endlessly the same points to ntlees, and getting nowhere, I feel is wasting our (the customers), valuable time, while the ntlees get paid for doing so (apart from the weekend when they vanish).
We have now shown
again that we will not take ntl's poor management and ntl's closed minded decisions quietly. We have also dealt with some of the mindset and attitude here.
Perhaps we should now concentrate more on other aspects of ntl's poor management, there's plenty of it.