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Originally Posted by Hell's Child
If they tiered it properly then we could still please the top end users whilst not having the lower end users seeing any adverse loss of speed in their connection.
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Simple answer is NTL still have the highest numbers of Broadband customers in the country which means that it can't be affecting the average user.
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I don't mean to nitpick, but you start by saying there is a problem, then say that there can't be a problem, becuase you're the biggest BB provider.
I don't know where you get that figure from, and I guess that there are different ways of interpreting statistics, but:
1. ntl's own figures say they have (in the last published figures) just over 2 million customers, with around 30% of them taking broadband product (for the purposes of this, the sum also included narrowband always on connections). This is a total of 600,000 broadband connections.
2. BT's own figures claim 1.7 million broadband connections in the UK on BT Retail, from a base of 1.93 million from BT Wholesale.