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Originally Posted by JustAnotherN00b
There - the pro-cap ntl-programmed robot has had enough, interesting to note though that there are relatively few unique posters on this thread considering a membership of over 4000, and a considerable number of them are new registrants, maybe for the huge majority of users this actually isn't an issue, wouldn't be for me and I'd regard myself by any account as a power user.
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I wouldn't consider you the pro-cap ntl programmed robot. You have helped many with problems, what is being asked for by people like me with children who for reasons of their own wish to be able to monitor. This way staying inside the NTL limits. I also know from this week that having 2 teenagers at home is difficult to keep them of.
One reason why customers need to be able to monitor
Playing CS online, reformationg the pc, then redownloading all the critical patches. The reformat makes it neccassary to redownload the Counter strike levels and updates. This my son would do all in one day. This would put me over the 1 gig a day if he replaced anything else or I listened to a stream of music which I do over the pc as this is in the living room and if hubby is watching football. I drowned it with music.
The 1 gig a day is too restrictive. A monthly total would be more flexible allowing us as a family to plan what we will do staying inside the limits.
I have never known anyone after a reformat to do part one day and finish the next even I stay up until it's finished. My last reformat was in December the one before was almost 12 months before it. I can keep my pc going like that as I don't use the p2p programs and I doin't file share. I know my son has been now and that seems to be why he reformats regularly. None of us have large HDD. 40 gig here my daughter has 40gig and my son has 30gig now since his 10 gig died. Hardly heavy downloaders I couldn't afford the big HDD or the CDs to keep burning cds.
Still the thought of having a letter about usage is my main worry and I want to avoid it. For over 12 months I have asked/complained to have a way to monitor. If we are mentioning about competitors and what they do then lets have this sorted as those with caps do have an online way for customers to monitor. The ones who didn't have but had caps sent out emails when they was near the limit. This method did get a lot of complaints as the customer was denied acces to see for themselves causing distrust between the company and customers. creating large numbers to complain via ISPr, this put the companny constantly on the top of the ISP complaints list which in turn stopped new customers joining.
Before anyone red reps me I am only speaking for how I feel and what its doing to my household. There has been an increase in rows over downloads and I want a way to stop this and get the enjoyment back I pay £34.99 for...
People are different some don't give a dam others can end up very stressed out by the whole thing.
I agree those who download hundreds of gig a month need to be stopped but it can be changed to NTLs advantage by charging them a fee per gig when they go over say 35gig a month. This takes the pressure of those who 90% of the time are inside but the present one 3 days out of 14 days without a way to monitor si unworkable.