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Re: 1GB Cap Letter!!!!
Question for you womble.
Do you agree that NTL have an obligation to make sure customers are aware of the nature of the contract they have in as far as restrictions apply?
Is this obligation increased each time they themselves promote additional services such as on-line gaming and plus?
And finally how many customers would either leave or more importantly not sign up in the first palce if they actually brought the full implication of the cap to their notice in its current form openly?
If you want to apply limits don't make all the advertsiing give the impression it is an all you can eat service and then rely on an AUP which itself is only an off-shoot of the main T.O.S.
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