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Originally Posted by Kitty
Time for organised discussions and customer meets with mangers at the regions... any volunters to go in threes to each region and talk to the manager? In threes so they can't twist what is said afterwards safty in numbers..
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Been there and done it with anticap last year - and that was with the directors responsible for the internet services themselves. Unfortunately much of what was said had to be "off the record" and thus it would be incorrect of me to say too much. Let's just say that if anything, the 1GB policy of today is conservative compared to ntl's view of the future. It was quite clear that the directors support the cap concept.
Regrettably ntl's thoughts on this issue appear to be closed. Ntl must be aware of the strength of feeling, after all they would be downright foolish not to be aware of this and many other sites.
The only real way that ntl will see that restrictions in use are inappropriate is when they find customers are no longer signing up or are leaving of other providers. Thus commercially the cap policy is costing them money. At present, ntl see that the few heavy users are causing them bigger losses, than the potential loss of that sector of business.