[Sociable]

Getting back on topic there is one major problem with all the various options being discussed for alternate solutions to the problem.

NTL would have to come clean with the customers about there actually being limits.

This I think is the one and only reason the basic compromise we have been arguing for since day one, of only restricting peak-time use for file transfers, has not been adopted by NTL.

This would be the simplest one to both introduce and administer and more importantly not pi$$ of large numbers of users who would object to any form of "pay per gig" or bandwidth throttling at peak times.

I would suggest, that with the exception of the few diehard, "I signed up for unlimited and I'm dam well going to use it" users (who will object to any proposals anyway), the option of the AUP wording only applying to peak-time use would be the most acceptable option not just for NTL but also for the vast majority of its customers.

As I said the problem is not the method used but the simple truth ANY method being put in place requires NTL to be up-front about it. The compromise we originally proposed is IMHO the only one capable of being presented by NTL to the customer base as being a †œpositiveÃÂà ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ƚÂÂ� move designed to make best use of the network whilst ensuring ALL customers are given the best quality of service at all times.

EDIT: Implimenting our option would also free up the possibility of allowing larger allowances for the different tiers as there would be no need to enforce such a low daily cap. I would suggest something along the lines of 1 gig for the 150k service, 3 gig for 600k and 5 gig for the 1 meg service, but the detail of that could be worked out by a discussion with users once the general principle is accepted.