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Originally Posted by allanprg
Having said that I have just received the email from NTL home about this email maintenance. So it's going to be no email from Monday nights from 11pm until 7am tuesdays. For a month. Lets hope this works at the end of the month. 
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Maybe I'm misreading the email, but I think its saying that the initial phase would involve the overnight unavailability (which it did), but that the ongoing work would be for shorter periods and that these would still be kept to off-peak times to reduce the impact on users.
What this sounds like to me is that the major update on the equipment itself happened at the start during the overnight shut down but updating software and "tweaking" the system would take a further 4 weeks to complete.
Anyone in the know able to confirm if this interpretation of the email is correct?