[icanadvise]

Originally Posted by rodd

It is hard to see ntl starting to listen to .co.uk, when ntl didn't even listen to their own site, .com, which spent years telling ntl about their faults that were never corrected.

If ntl wanted to start talking to a feedback site and build bridges, surely ntl would reopen ntl's own feedback site, and talk to that site.

It just doesn't make sense to me, of there being a situation of .com being kept closed, but ntl talking to the offshoot, .co.uk. There is no logic to it, why would ntl do that.

Were such a peculiar situation as the above, to happen, and someone from ntl did talk to us, I'm sure he would be treated on merit and given a chance, as Ash G and Tim R were. Though many would be sceptical of how productive it would be, and perhaps even of ntl's motives.

First three paragraphs - spot on.

Look earlier in this thread to see how Peter was treated on merit

Originally Posted by etccarmageddon

It's still a shame though that Peter is inviting people to join 'trials' but ignoring this forum - at the end of the day, it's the members of this forum who miss out - NTL staff should remember that the members of this forum are no different to members on the other forums - ie they all have something in common - they are customers.

So he cannot choose which forum he joins?

Originally Posted by Bigtone

I really think ntl should be sorting out their current
services rather then introducing new ones,it stinks
of politics and pettyness why a product
manager has decided to ignore customers here,its a typical
ntl attitude,putting politics first before customers.

From someone who a few posts earlier said

Originally Posted by Bigtone

Whose Peter?

and along the way added

Originally Posted by Bigtone

Hmmm ntl now decide to get involved with user
forums except this one, politics.......its the reason why ntl is in a sour
state by putting politics first before its customers,development
my behind,but we already know what happens when ntl gets involved
with forums don't we??? pah.