I can't blame the customer for using his/her connection, as they see fit. If it becomes a problem, then maybe ntl should sort it out, but not the way they are doing.
Almost say the same for the roads, I only use the local roads twice a week and main ones maybe once.. yet there are ppl who use them all day, everyday, toting up some serious milage. Does not bother me, I just leave earlier if i'm aware of traffic problems.
Personaly, I believe it's ntl's problem for not outlining that it's shared.. etc etc.
Ok, so it's still a connection to the net, and fairly cheap so we know it aint a leased line.. but, how many of the alleged 1 million customers are tech heads?
Maybe a differant package(s) should become available, like they have for the TV, to suit the needs of the individual/family.
Game connection, dedicated connection, maybe low contention for the gamers out there (max up/down of xxx mb week/month).
Web + mail connection, more or less the same as gamers, but on another card, as not to affect the gamer. similiar max usage allowance to gamer
Family pack
Wanna be heavy connection, all people who aim higher than the current guideline. Higher allowance
I am heavy user connection.. as it says, high contention, away from the other packages. No limits
Not sure how it would be all but together, not my problem, this is for the people who get paid to sort out these problems.
Just ideas.