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Originally Posted by Dr. Plummer
That information is not provided to people who come to buy the product, lets face it, I have not seen on channel:ntl whilst ntl are promoting their broadband service that customers share their connection with other paying customers, ntl does not ask or warn customers that they have to be really careful with their connection because they might effect other customers etc etc.
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True, but all users have to agree to abide by the AUP when they are connected.
Perhaps a copy should be forwarded to all users when they initially subscribe, giving them the right to cancel without penalty if they don't agree to them.