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Originally Posted by JustAnotherN00b
However between you saying that it's a blanket mail to those whose areas ntl can't be bothered to upgrade, and obvious saying that 9/10ths of the time the claim that there are poor speeds and pings is a lie and ntl apparently just want to make more profit I feel really sorry for those who are reading this thread for information and being fed supposition, paranoia and half or complete un-truths 
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A fair point. People should take my 'guesses' with a pinch of salt. My guess would still remain though that ntl are targetting people based on individual usage and not on localised congestion. Call it a hunch.