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Originally Posted by Acathla
Before I post the whole letter I received this morning, has this been discussed elsewhere? I couldnt find anything recent(ish).
Acathla
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The letter is just a circular that ntl sends out to various areas. It makes customers more nervous, who then usually cut back their BB usage, even those who are no where near the limit.
NTL find that is very cost effective, it reduces the need of doing any maintenance, and ntl can stuff more customers onto the connections.
If there really was a problem with your downloading, ntl will ring you and quote the days and excessive amounts that you have downloaded. They would also have detailed the days and amounts in the letter if it was more than, just a circular.
Don't worry about it, relax, put your feet up........and download.
P.S.
The answer, for those really concerned with such things as caps, is to change over to an ADSL company which has no cap. Not only that, but they also have double the upload speed of ntl, and mostly better service.