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Originally Posted by JustAnotherN00b
Don't think for a second that docsdiag is accurate - it isn't, especially with pure DOCSIS areas (ex-c+w) as it doesn't detect STBs.
A Docsdiag report is no defense at all, the only people who can see exactly what's on an upstream usage wise are ntl.
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I'd recommend DocsDiag as a useful tool in any case. ntl could hardly claim that 66% capacity was being used by STB users.