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Old 18-02-2004, 01:29   #127
MovedGoalPosts
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Re: 1GB Cap Letter!!!!

Perhaps, belatedly I come to this thread. Indeed it is perhaps stranger that none of my Anticap colleagues have got here before me.

I'm just working my way through all this, and wish to avoid a "knee jerk" reaction, but the phrase "there's no smoke without fire" does spring to mind to all those who thought that the cap stuff was just hot air, when it appeared out of the blue just over a year ago.

If ntl think that many of their customers are going to put up with this, I hope they will have to return to the drawing board. This forum is full of examples of poor customer service, poor email service, poor installation service, low speed service (compared to stated service speeds), etc. Combine this with, as was originally complained of at the time the policy was first placed in the AUP, an absence of any effective ntl supplied means for customers to monitor their own bandwidth consumption. If the cap is to be applied, there really becomes little if any point for many subscribing, especially to the higher speed tiers.

I can assure you that anticap.co.uk is going to be watching this very closely.
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