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Old 18-02-2004, 01:29   #119
ProfPete
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Join Date: Sep 2003
Location: Newport, S Wales
Services: ntl 2meg cable
Posts: 65
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Re: 1GB Cap Letter!!!!

Quote:
Originally Posted by iron25
I pay for a service and I intend to use that service, if I want to download 24 hours a day then I am entitled to and until someone tells me otherwise I will continue to do so.

If NTL only want me to download 1gb a day than I should be paying about £3.50 a month and not £35. I did not get 1mb so that I can download web pages quicker, I got it because I download alot.

Since having NTL broadband I have not suffered any slow down and to blame poor network performance on heavy users is pathetic. The poor performance is down to a poor network!


When will people like you understand that you are paying for a CONTENDED service, with data rates of UP TO 1mbps? You are NOT entitled to download that amount of data on a contended service at all, and frankly you are being selfish.

If you want to download at 1mbps all the time, you should be paying £700 per month, not £35, because THAT IS WHAT IT COSTS. You are using far more than your fair share (incidentally, 1gig/day is TWICE your fair share).

There is nothing wrong with the network. Contention is applied on the local loop because that is the physical design of the system. The backhaul network is flying, and does not suffer from contention at all.

Unfortunately, people like you who are stealing from ntl are preventing them from investing in the network, and forward moving. They have no interest in providing 2mbps, because people like you will just download 600gb/month, costing them a further £700 or more per customer, for a measly £20 or so extra.

Until you accept that you have a contended service, those of us who want higher bandwidth services despearately just aren't going to see them. Please wake up to reality.
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