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Originally Posted by buzlightyear
if i am downloading/uploading at the same time i lose my internet connection
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This is a frequently reported problem with the Pace STBs. You must arrange to rate-limit your uploads to be a little bit less than the cable modem upstream rate cap (the limit is 256kbps upstream for the 1Mbps download service), so that the cable modem upstream cap never begins to operate. Setting an upload limit of 20 to 25 kBytes/sec should do the job.
In certain NTL regions, if you are on the 1Mbps service, you can ask for your broadband service to be transferred to a stand-alone cable modem.