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Originally Posted by rodd
It is hard to see ntl starting to listen to .co.uk, when ntl didn't even listen to their own site, .com, which spent years telling ntl about their faults that were never corrected.
If ntl wanted to start talking to a feedback site and build bridges, surely ntl would reopen ntl's own feedback site, and talk to that site.
It just doesn't make sense to me, of there being a situation of .com being kept closed, but ntl talking to the offshoot, .co.uk. There is no logic to it, why would ntl do that.
Were such a peculiar situation as the above, to happen, and someone from ntl did talk to us, I'm sure he would be treated on merit and given a chance, as Ash G and Tim R were. Though many would be sceptical of how productive it would be, and perhaps even of ntl's motives.
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Before NTL had control and was slowly about to stop the freedom of speach part the discusions.
Now they have no such hold they are back to before they took control of .com. When customers have problems they are very vocal its a shame when things are going well most never say anything but this is all ISPs not just NTL.