[rodd]

It is hard to see ntl starting to listen to .co.uk, when ntl didn't even listen to their own site, .com, which spent years telling ntl about their faults that were never corrected.

If ntl wanted to start talking to a feedback site and build bridges, surely ntl would reopen ntl's own feedback site, and talk to that site.

It just doesn't make sense to me, of there being a situation of .com being kept closed, but ntl talking to the offshoot, .co.uk. There is no logic to it, why would ntl do that.

Were such a peculiar situation as the above, to happen, and someone from ntl did talk to us, I'm sure he would be treated on merit and given a chance, as Ash G and Tim R were. Though many would be sceptical of how productive it would be, and perhaps even of ntl's motives.