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Originally Posted by lemarsh
Welcome - 
I always ring 0800 052 2000 regardless of the problem, and then let them transfer me.
I suspect you are not going to win the argument (against terms & conditions tc), but they should have advised you of the actions they were going to take. |
Thats all ver well if you are prepared to only get support between 8am and 8pm
If you need support outside of these hours then you need to call the direct support number, 0845 650 0121 8am - 12pm...