Hi,
Got my monthly bill from NTL last week. About to file it as usual and noticed it said "CLI is now available in your area" (Fleet, Hants). I've only been waiting 3 years for it so I rang up straight away.
Woman answered on Saturday morning, said, "Yes, no problems, I can activate it on your line now, might take 24hrs to work". £1 per month rental.
Great me thinks - very impressed how easy it was. Waited until Sunday evening - no CLI presentation and dialed *234# and it says "Sorry the service requested is not available from this line" (like it has for the last 3 years).
Rang back this morning (Monday), lady wanted to know exact model number of CLI unit - wouldn't help meand had to send an Email off to some technical department who would get back to me in 14 days time. I asked if she could simply check it was enabled on my line and I'd make a call to myself to see if it came up. Anyway, she wouldn't do that.
Not happy, rang back a few hours later to be told - "CLI is on your line so it should be working, we'll get an engineer to check it out in 48hrs for you."
Each time I dial *234# I get the usual "Sorry............" so how can CLI be enalbed on my line ???
Any ideas ?
Thanks,
Tim.