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Originally Posted by stuartbe
Hi Mole4319 -  to the site 
I think that moving the support to india is a stupid idea.
1. We are spending money outside the country.
2. When you work in tech it is vital that you can clearly understand the customer and the customer can understand the agent. It is hard enough to explain technical problem without a language barier in the way..  |
Would have to agree! I get deeply frustrated when I get put through to support lines outside the UK (with the banks and other businesses). But what can you do eh?
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BNB
