I cancelled my cable TV in December 2003 between the 8th and the 12th, i was disconnected on the 11th of January and the STB collected accordingly on the same day (receipt to prove)
So me sits there thinking well thats that and thanks god..............OH NOOOOOO my next bill arrives and yep you've guessed it.......i have been charged for another month
I rang CS up and i had NTL's faithful/honest promise that my next bill would be credited blah blah blah, I have just received my bill and yet again I have been charged up until 19th of March 2004
I have just been on the phone talking with a guy called Kieth on ext 637, who promised me he would phone me back
within the next couple of days (Wednesday or Friday (he's off work on Thursday)) because he has had to email the right department with my details and so forth.
Would it be possible for some nice person on here to possibly speed up this process, because I'm just about p1ssed off with NTL and if this doesn't get sorted "SOON" i will cancel my phone and BB as well.
Thanks
